Remote Computer Help - Remote Computer Support & I.T Services

Whether you need a little extra help with your IT support or want to completely outsource your IT, we can offer tailor-made solutions which work for you. Remote Computer Help support all sizes and types of organisations, and you choose a package that fits your unique requirements.

When you only need access to professional support now and then but at a low monthly costs, our support package is ideal for your business. Designed for businesses that require a small amount of support, the entry level package offers businesses an expert IT support service from as little as £150 a month.

This service gives access to our substantial support infrastructure to provide peace of mind.

Entry Level Support includes the following services from Remote Computer Help:

• 24/7 Access to your very own Virtual I.T Manager
  Every support customer has access to their very own virtual I.T Manager, by utilising our website you can submit all support enquiries, contact engineers direct, order computer equipment, and gain instant remote support. everything you do is all logged in our state of the art support database, so you can see exactly how much support you're company is using.
  
• Monitoring you critical systems
  Monitoring your servers and network infrastructure, to ensure that any, potential issues can be addressed instantly.
  
• Providing instant access to our helpdesk
  Direct access to our helpdesk which is staffed by Microsoft Certified Professionals between the hours of 9:00am and 5:00pm.
  
• Remote Support
  Secure remote access to your network from our support centre and the ability to remotely control your computer no matter where you are.
  
• Website Design Services
  As part of our support packages we are able to advise and help create dynamic websites for your company.
  
• Secure Offsite Backups
  We can back up all your important files and data securely to our offsite data centre. all our support customers get an initial 10Gb of offsite storage for free as part of the support service. As part of this unique free service we will supply you with either a DVD or depending on the backup size an external removable drive to transfer the archived monthly backups to a storage medium of your choice.
  
• Free Website & E-Mail Hosting
  All our pay monthly support customers can enjoy free professionally hosted website and e-mail as part of their package. Unlimited webspace, 5 pop e-mail accounts, My Sql Database & a free web builder solution.
  
• On Site Support
  Unlike our competitors there are no additional on site charges or travel costs for engineer call outs. Within the support package you will not only get instant remote I.T Support you will also have a dedicated engineer for 1/2 a day per month, this means that we can work alongside you on a monthly basis providing strategic I.T services helping you run you're business more efficiently.